Communication

Pease, A. (1981) Body Language How to read others’ thoughts by their gestures. Harper-Collins Pty Ltd. Reprint 1994

Townend, A.  (1991) Developing Assertiveness - Self-Development for Managers  Routledge

Wagner, A. (1989) Say it Straight or You’ll Show it Crooked Tapes Abe Wagner & Associates Inc